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Service System
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Service System

PowerFirst provides 2 years (1+1) guarantee on all battery chargers, on the condition that they have been used in accordance with the user´s manual and have not been subjected to physical damage.

Repairs are handled by our own technicians, whose expertise and extensive experience can provide optimal service and ensure that high-quality repairs are carried out as quickly as possible.

PowerFirst offers training courses about product knowledge of battery , charger and after-sale service. These courses are going to be held at headquarters in Shenzhen, China or Madrid office. If you want to receive more information about training courses, please contact us.
We offer the following training support:
  • Full range of charger series, the concept, the advantages and application of our design
  • Knowledge about Lead acid battery product and its application
  • Battery charging and discharging performance
  • Sharing our experience in the field of power energy design 

Our service system offers

  • 2 years (1+1) quality assurance & warranty
  • Training support (both available in Shenzhen and Madrid office)
  • Charger and Battery product consultation
  • Small order accepted under certain conditions & market domain
  • Spare parts & faulty parts replacement (almost all charger electronic components available in our Madrid office)
  • Spare parts & faulty parts replacement  (almost charger electronic components available in our Madrid office)
  • We welcome orders with our own "" brand. We are also flexible to accept orders on OEM/ODM project. basis of customer’s needs.  
Electric Wheelchairs
Electric Scooters
Electric forklifts
Aerial Work Platforms
Golf Cars
Logistics Vehicles
Floor Care Machines
Electric Tools
Electric Vehicles
Industrial Charger
Pro Family
Pro 300
Pro 720
Pro 750
Pro 1000
Smart Family
Smart 150
Smart 300
Smart 360
Smart 450
Smart 600
Smart 800
Smart 1200
Super C Family
Super C 2400
Super C 3600
Mobility Charger
PF 60
PF 150
PF 150AL
PF 240
PF 240X
PF 240i
PF 300
PF 360
3-in-1 DC + MCU x 2
EV Charging Station
120KW DC Charging Pile
60KW DC Charging Pile
20KW Charging Module
15KW Charging Module
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