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Service System
PowerFirst provides a 2-year guarantee on all battery chargers, on the condition that they have been used in accordance with the user´s manual and have not been subjected to physical damage.
Repairs are handled by our own technicians, whose expertise and extensive experience can provide optimal service and ensure that high-quality repairs are carried out as quickly as possible.
PowerFirst offers training possibilities about battery and charger product knowledge and after sales. These trainings can be held in our showroom in company headquarter Shenzhen, China or on Madrid office. If you wish to receive more information about training sessions or possibilities that we can offer you, please contact us.
We offer the following training support:
- Full range of charger series, the concept, our design advantages and application
- Lead acid battery product knowledge and its application
- Battery charging and discharging performance
- Share our experience in the field of power energy design
Our service system offers
- 2 years quality assurance & warranty
- Training support (both available in China and Madrid office)
- Charger and Battery product consult
- Small order accept under certain conditions & market domain
- Spare parts & faulty parts replacement (almost charger electronic components available in our Madrid office)
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We welcome orders with our own"  " brand; We are also flexible to accept orders on OEM/ODM basis with customer's brand.
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